REWARDS + REFERRALS

How do I sign up for the rewards program?

Signing up is easy!. Simply create an account by clicking here and entering your name, email, and password. It’s free to join and you will automatically be signed up to receive emails with insider access. If you currently have an account or email sub

How do I earn reward points?

For every dollar spent, you'll earn 1 reward point. Please note that points are only awarded on the pre-tax total of your order, excluding shipping. You can also earn bonus points by signing up for our mailing list, adding your birthday, leaving revi

I should have earned points for a purchase, promotion, incentive etc. but I didn’t see my Rewards account balance change. Is there a way to confirm that I did receive credit?

Yes! You work hard to earn points and we want you to feel confident that all of your points are right where they should be . . . in your account!. The first thing to note is that there may be a delay in our systems communicating and points could take

How do I redeem my reward points toward an order?

You can redeem your reward points for a reward code through the rewards page or during checkout. Just ensure sure you're logged into your FRĒDA account!. To redeem points for a reward code, follow these steps:. 1. Visit our rewards page. 2. Scroll do

Is a minimum spend required to use my reward or referral code?

Yes! A minimum spend of $295 on a full-price item is required to apply a reward or referral code toward your order. For more information, please see our T+C's.

Can I use my reward code alongside other promo codes or discounts?

Unfortunately, reward codes cannot be combined with additional discounts or promo codes on the same order. However, reward codes do not expire, so if you choose to use another discount code instead, you'll still earn points for every dollar spent and

Can I return my order if I redeemed rewards points for a discount?

Yes. If you are returning the entire order, we will refund you the total dollar amount spent after the discount was applied. The points you used to redeem the discount will also be added back to your rewards account.

Is there anything my reward points cannot be used on?

While almost everything on our site is fair game, we do have a couple of point redemption restrictions. Points cannot be applied to the cost of tax, shipping, or purchasing gift cards. Your cart will automatically exclude these items from the total r

Why can’t I see my Birthday points in my account?

If you’ve shared your birthday with us, you’ll receive 200 reward points on your special day! To make sure your birthday is on file, simply check your profile in our rewards system. If you signed up or added your birthday within 30 days of your actua

How do friend referrals work as part of the rewards program?

As a reward account holder, you can refer a friend who is new to FRĒDA SALVADOR. When your friend signs up for our rewards program, both of you will receive 400 reward points ($40) in your accounts!. To refer a friend, simply follow one of the steps

I’ve referred several friends but haven’t received any points in my account for doing so. Is there something else I need to do?

Thank you so much for sharing your love of FRĒDA SALVADOR with your friends! We really appreciate it. Referred friends must be a first-time customer in order for both of you to receive the referral rewards. In addition, the referral must be initiated

I received an error message when trying to refer friends through the email referral box on my Rewards account page. What went wrong?

We are sorry to hear that. There are a couple of scenarios that could have triggered the error message. The first possible scenario is that there was a mistype in one of the email addresses that you entered or you forgot to put commas between multipl