I received an error message when trying to refer friends through the email referral box on my Rewards account page. What went wrong?Updated 5 months ago

We are sorry to hear that. There are a couple of scenarios that could have triggered the error message. 

The first possible scenario is that there was a mistype in one of the email addresses that you entered or you forgot to put commas between multiple emails to separate them.

 The second scenario is that one of the friend emails that you entered is tied to someone who is already a customer of ours and therefore cannot receive the referral link. To eliminate confusion over which of these two scenarios has occurred we recommend that you go back and enter each email address one at a time, clicking ‘send’ after each one rather than uploading them all at once. If you are still having problems using the email referrals we recommend using your unique referral link or sharing the referral through Facebook, Twitter, or Messenger to receive credit.