We aim to ship in-stock orders placed Monday through Friday before noon PST within 1-2 business days (excluding weekends and holidays). Once shipped, please allow 5-7 business days for delivery, as shipping times may vary. Please note during promotio
Orders are processed and shipped in the order they are received. Once your order has been successfully processed and shipped, you will receive a shipping confirmation email. To track your delivery, simply use the link in your shipping confirmation em
All pre-orders are charged in full at the time of purchase. The estimated ship dates for pre-order items are included in the product description and are based on the best information available to us at the time. However, due to the handcrafted nature
Once your order has been placed, we are unable to make changes to the contents of your order. However, if you need to update your shipping address or contact information, please contact our customer service team at [email protected] immediately
If you need to cancel your order, please email us at [email protected] as soon as possible before your order ships. Since our warehouse processes orders as quickly as possible, we cannot guarantee cancellations once the order has been processed
If you've received the wrong pair of FRĒDAs in your order, please contact us at [email protected] as soon as possible. Be sure to include a photo of the item received and your original order number. While we can’t always guarantee an exact repl