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FRĒDA SALVADOR

Orders typically ship within 2 business days from our warehouse, pending availability and credit verification. If there are any issues with your order, we&#x2019;ll contact you via email.Processing Times:<ul><li style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; line-height: 1; color: rgb(0, 0, 0);">Orders placed Monday&#x2013;Friday before 12 p.m. PST will begin processing within 48 business hours</li></ul> <ul><li style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Orders placed after 12 p.m. PST, on Fridays, or over the weekend will begin processing the following business day</li></ul> <ul><li style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; line-height: 1; color: rgb(0, 0, 0);">Please note that we do not ship on weekends or holidays</li></ul> <ul><li style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; line-height: 1; color: rgb(0, 0, 0);">During promotional events, processing times may increase due to high demand</li></ul> Shipping Times:<ul><li style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; line-height: 1; color: rgb(0, 0, 0);">Standard Shipping: Please allow 5-7 business days for delivery once your order ships</li></ul> <ul><li style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Express Shipping: Need your order faster? For an additional $25, we offer a 2-3 business day delivery service (Note: Express shipping may not be available during promotions or on pre-order products)</li></ul> <ul style="line-height: 1;"><li style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; line-height: 1.5; color: rgb(0, 0, 0);">International Shipping: Your order is estimated to arrive within 8-14 business days after it ships from the Passport Shipping hub.</li></ul> For your peace of mind, please ensure your order ships to a secure location, as we cannot be responsible for lost or stolen packages once delivered.If an item is unavailable or delayed, we&#x2019;ll notify you via email within 5 business days.

Orders typically ship within 2 business days from our warehouse, pending availability and credit verification. If there are any issues with your order, we’ll contact you via email. Processing Times:. Shipping Times:. For your peace of mind, please en

How long will it take for me to receive my order?

SHIPPING + DELIVERY

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ORDERS

2024 Holiday Shipping

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My order was marked delivered but it’s not here.

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RETURNS + EXCHANGES

How do I apply a promo code to my order?

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Something I purchased is further reduced. Will you match the new price?

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Promotion Terms + Conditions

DISCOUNTS + PROMOTIONS

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I should have earned points for a purchase, promotion, incentive etc. but I didn’t see my Rewards account balance change. Is there a way to confirm that I did receive credit?

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Is a minimum spend required to use my reward or referral code?

Can I use my reward code alongside other promo codes or discounts?

Can I return my order if I redeemed rewards points for a discount?

Is there anything my reward points cannot be used on?

Why can’t I see my Birthday points in my account?

How do friend referrals work as part of the rewards program?

I’ve referred several friends but haven’t received any points in my account for doing so. Is there something else I need to do?

I received an error message when trying to refer friends through the email referral box on my Rewards account page. What went wrong?

How long will it take for me to receive my order?Updated 5 months ago