HOLIDAY SHIPPING. Please allow up to 1-2 business days for all orders to be processed and fulfilled. For orders placed during promotional events, please allow an additional 2-3 business day processing window. For Ground Shipping: Orders must be place

HOLIDAY SHIPPINGPlease allow up to 1-2 business days for all orders to be processed and fulfilled. For orders placed during promotional events, please allow an additional 2-3 business day processing window.For Ground Shipping: Orders must be placed by no later than 12 p.m. PST on 12/14 for 12/24 delivery.For Express Shipping: Orders must be placed by no later than 12 p.m. PST on 12/19 for 12/24 delivery.Orders placed after 12/24 may be delayed due to the holidays.&#xA0;

2025 Holiday Shipping Dates

HOLIDAY RETURN WINDOW. To be eligible for a return or exchange, your purchase must be returned in unworn, saleable condition and in the original packaging. For full-priced purchases, you have 14 days from the receipt of your order to initiate an exch

HOLIDAY RETURN WINDOWTo be eligible for a return or exchange, your purchase must be returned in unworn, saleable condition and in the original packaging.For full-priced purchases, you have 14 days from the receipt of your order to initiate an exchange or return. Exchanges are complimentary, however, returns for a refund incur a $15 handling fee, while returns for store credit have a $12 handling fee.&#xA0;Items marked as EXCHANGE ONLY on our website can only be exchanged for another size or style within 14 days from the receipt of your order.&#xA0;Items marked as FINAL SALE on our website are not eligible for return, exchange or store credit regardless of size.For in-store purchases, we are happy to refund your purchase within 14 days from the transaction date as long as it is applicable to our return policy stated above.&#xA0;

2025 Holiday Return Policy

WANT TO GIFT FRĒDA?. We are delighted to offer the option of an exchange or store credit only for any full-priced gift orders placed between November 20 through December 24, 2025 if a return is initiated past our standard 14-day return policy. This r

WANT TO GIFT FR&#x112;DA?We are delighted to offer the option of an exchange or store credit only for any full-priced gift orders placed between November 20 through December 24, 2025 if a return is initiated past our standard 14-day return policy. This request must be made by no later than January 7, 2026&#xA0;and to be eligible for a return, your item must be unworn and in the original packaging. To initiate a gift return email us at hello@fredasalvador.com. DID YOU RECEIVE FR&#x112;DA AS A GIFT?We can offer an exchange or store credit for any item received as a gift. This request must be made by no later than January 7, 2026 and to be eligible for a return, your item must be unworn and in the original packaging. Please reach out to hello@fredasalvador.com with any questions.Have questions about fit, size availability, shipping + deliveries, or simply a general inquiry? Please email hello@fredasalvador.com or chat with us live on fredasalvador.com and our customer experience team will be available to assist Monday - Friday 9 a.m. - 5 p.m. and Saturday and Sunday from 10 a.m. - 4 p.m. PST.

2025 Holiday Gift Return Policy

Have questions about fit, size availability or simply a general inquiry? Send us a message!

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HOLIDAY SHIPPING + RETURNS

How quickly can I expect my order to be processed?

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ORDERS

2024 Holiday Shipping

Do you offer free shipping?

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My order was marked delivered but it’s not here.

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RETURNS + EXCHANGES

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INTERNATIONAL ORDERS

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Something I purchased is further reduced. Will you match the new price?

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Promotion Terms + Conditions

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I should have earned points for a purchase, promotion, incentive etc. but I didn’t see my Rewards account balance change. Is there a way to confirm that I did receive credit?

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Can I return my order if I redeemed rewards points for a discount?

Is there anything my reward points cannot be used on?

Why can’t I see my Birthday points in my account?

How do friend referrals work as part of the rewards program?

I’ve referred several friends but haven’t received any points in my account for doing so. Is there something else I need to do?

I received an error message when trying to refer friends through the email referral box on my Rewards account page. What went wrong?